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Hijack Poker Refund Policy

Thank you for your interest in Hijack Poker! We strive to provide a fair and enjoyable environment for all players. This Refund Policy outlines the terms under which we can offer refunds for purchases made within our platform.

Please note: Due to the nature of virtual goods and services offered within the app, all purchases and deposits are considered final and non-refundable.

Here's a breakdown of why refunds are not available:

  • Virtual Goods: In-app purchases like chips, tournament entries, and cosmetic items are considered consumable virtual goods. Once purchased, these items are immediately credited to your account and cannot be returned.

  • Fair Play: We prioritize a fair and balanced game for all players. Refunds could potentially be exploited to gain an unfair advantage.

  • Security: To ensure the security of your financial information and prevent fraudulent activity, we cannot reverse transactions once completed.

Exceptions (considered on a case-by-case basis):

  • Technical Issues: In the rare instance of a technical issue preventing you from accessing a purchased item due to our fault, we will investigate and offer a solution, which may include a refund or replacement.

How to Request a Refund (for exceptional cases):

If you believe you fall under one of the exceptions listed above, you can request a refund by contacting our customer support team through the following methods:


Please note: Submitting a refund request does not guarantee approval. Our team will review your case and respond within 3 business days.

We encourage you to carefully review your purchases before confirming them. For any questions regarding our in-app purchases, please don't hesitate to contact customer support before making a transaction.

Thank you for your understanding!